BEST QUESTION
Frequently Asked Questions.
We successfully cope with tasks of varying complexity, provide long-term guarantees and regularly master new technologies.
1.
What types of dispensing equipment does SANCO specialize in?
SANCO specializes in precision fluid dispensing equipment including LM Series Dispensers with ±0.02mm accuracy, professional coating machines for PCB protection, can pumps for various viscosity materials, offline dispensers, and custom automation solutions tailored to your manufacturing needs.
2.
Do you offer free consultations or technical assessments?
Yes, we provide complimentary technical consultations to understand your production requirements. Our engineers will assess your needs and recommend the most suitable dispensing or coating solution for your application.
3.
What certifications and quality standards do you meet?
SANCO Technology holds ISO 9001:2015 quality management certification and CE marking. Our equipment meets international safety standards and complies with RoHS requirements for electronic manufacturing equipment.
4.
What is your typical delivery and installation timeline?
Standard equipment typically ships within 7-15 working days. Custom-configured systems require 15-30 days. Installation support, training, and technical documentation are provided with every machine.
5.
Do you offer warranties and after-sales support?
All SANCO equipment comes with a standard 12-month warranty covering manufacturing defects. We provide comprehensive technical support, remote troubleshooting, spare parts supply, and optional extended service agreements.
6.
What are the payment terms and pricing structure?
Standard payment terms require 30-50% deposit upon order confirmation, with balance due before shipment. We accept T/T bank transfer and L/C. Quotations are valid for 30 days and include detailed equipment specifications.
7.
How do you handle customization and special requirements?
We specialize in custom automation solutions. Our engineering team works closely with clients to modify equipment specifications, integrate special features, and develop tailored dispensing systems that meet unique production requirements.
8.
What training and documentation do you provide?
Every SANCO machine includes comprehensive operation manuals, maintenance guides, and video tutorials. We offer remote training sessions and can arrange on-site training for complex installations.
9.
Can you provide references or case studies of similar projects?
Yes, we have successfully completed 240+ projects across electronics manufacturing, automotive, PCB assembly, and semiconductor industries. We can provide case studies and arrange facility visits to demonstrate our equipment in action.
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+(123) 456 7890
Shenzhen, Guangdong, China
Contact us for precision dispensing solutions and automation equipment tailored to your needs.
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